Offer excellent support with your own ticketing system
All your support tickets in place.
Streamlime's Ticket Module is your solution for efficient issue tracking and resolution. Whether you're managing customer support requests or internal tickets, Streamlime has got you covered. Experience streamlined communication, improved ticket management, and timely issue resolution with our powerful Ticket Module.
Tickets
- Consolidate all your tickets in one centralised location, eliminating the hassle of scattered emails or manual tracking systems
- Easily create, assign, and track tickets to ensure efficient issue resolution
- Tailor ticket categories to match your specific business needs, allowing you to organise and prioritise issues effectively
- Assign priority levels to tickets, ensuring that critical issues receive immediate attention
- Access a detailed ticket history to gain insights into ticket trends, response times, resolution rates, and other key performance metrics
- Leverage actionable analytics to identify bottlenecks, improve support processes, and enhance customer satisfaction
- Supports internal and customer tickets, and an unlimited number of ticket agents
- Share a ticket form or embed it into your website and receive all tickets straight to your dashboard
- Create reply templates for quick ticket responses
Share ticket forms by link or embed it into your website
Simplify the process for customers to submit support requests and gather all the necessary information upfront. Customise your ticket form and add an unlimited number of custom queries and fields with Custom Fields from the settings tab.
Track details and updates per ticket
Monitor tickets and offer excellent support
Improve support with Streamlime tickets
Ready to take your business to the next level?
Start you free 7 day trial now. No credit card details required. Upgrade when you’re ready 🤩
© 2024. Streamlime | A company by Journey AI Proprietary Limited | Reg: 2022/822311/07